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Cancellation Policy

To secure a place upon any course, a £50 non refundable deposit is required upon booking.

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Should you need to cancel your place upon the course please give Rachael as much notice as possible. If you cancel the course within 24 hours of the course state date/time, you may be liable for 50% of the total course price. 

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In case of emergencies, or unforeseen circumstances, please contact Rachael directly to discuss your situation. She may be able to waive the cancellation fee at her discretion.

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All courses require a minimum of two students. Course dates occasionally have to be deferred until the correct number of participants are available. Should Rachael have to postpone, or make any changes, she will always aim to give as much notice as possible. Rachael will aim offer new alternative dates that are mutually agreeable.

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Liability is NOT accepted for loss of or damage to personal property for example jewellery, phones or clothing; Losses or additional expenses due to delays or changes in travel services, sickness, weather, strikes, or any other cause.

 

Liability is NOT accepted for parking fines, speeding tickets, wheel clamping, vehicle damage, broken or stolen whilst parked outside course venue. Cars are parked at owners risk

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We appreciate your understanding and cooperation with this policy, as it helps Rachael maintain efficient scheduling and service quality for all her students.

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Payment Policy

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All courses require a £50.00 non refundable deposit to secure your place. Full settlement for the course (minus the deposit) is required one week prior to the course commencement date.

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Rachael will provide payment details via her course confirmation email. Payment can be made via PayPal, Cash, (on the day of the course), or Bank Transfer.

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